Delete your GemClock account

App: GemClock (Android and iPhone) · Developer: GemClock, Sri Lanka

In the app (fastest)

1. Open GemClock and sign in.
2. Go to Settings.
3. Tap Delete account and confirm.

Your account is deleted straight away.

Without the app

If you no longer have the app, email support@gemclock.lk with the subject "Delete my account" and the phone number of the account. To protect you, we will confirm with a code sent by SMS to that number before deleting. We complete requests within 7 days.

What is deleted

• Your account, name and phone number
• All your deals, instalments, payments and cheque details
• The people you added and all scheduled reminders
• Your gem and cheque photos
• Sign-in sessions and notification tokens

What is kept

• Records of subscription payments, for as long as the law requires for accounting.
• If another trader accepted a shared deal from you, their own copy stays in their account.